At Hotel Divine, we value your trust. This Privacy Policy describes how we collect, use, and protect your personal information across our website and booking platforms.

01. Information We Collect

To provide you with our signature hospitality service, we collect the following types of information:

Personal Identity

Name, email address, phone number, and government-issued identification details.

Booking Data

Check-in/out dates, special requests, and room preferences.

02. How We Use Your Data

To confirm and manage your reservations.
To provide personalized services during your stay.
To process payments securely through authorized gateways.
To send important check-in instructions and updates.

03. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

All sensitive credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment provider's database only to be accessible by those authorized with special access rights to such systems. We never store your raw card details on our local servers.

04. Cookies Policy

We use cookies to understand and save your preferences for future visits. Cookies help us remember your booking progress and recognize you when you return to our portal. You can choose to turn off cookies in your browser settings, though some features of the site may not function properly.

05. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential.

Need to exercise your data rights?

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